Privacy Policy

This Privacy Policy explains how Jayasanka Dissanayake ("I", "me", "my") collects, uses, and protects your personal information when you visit jayabizsupport.com (the "Site") or get in touch through it. I'm committed to handling your data responsibly and transparently.

1. Information I Collect

Information you provide

When you submit the contact form, I collect the details you enter, which may include:

• Your name
• Your email address
• Your phone number (if provided)
• The service you're interested in and your budget range (if provided)
• The message you write describing your business and goals

Information collected automatically

Like most websites, the Site automatically records limited technical information such as your IP address, browser type, the pages you visit, and the time of your visit. This is used for security (including rate-limiting the contact form to prevent abuse) and to understand, in aggregate, how the Site is used.

2. How I Use Your Information

I use the information I collect to:

• Respond to your enquiry and communicate with you about your project
• Provide, operate, and improve the Site and my services
• Protect the Site against spam, abuse, and fraudulent activity
• Comply with legal obligations where applicable

I will only use your information for the purpose you provided it, or for closely related purposes. I do not use your contact details for unsolicited marketing without your consent.

3. Legal Basis for Processing

Where the GDPR or similar laws apply, I process your personal data on the basis of your consent (which you give when submitting the contact form), my legitimate interests in responding to enquiries and securing the Site, and, where relevant, to take steps at your request before entering into a contract.

4. Cookies & Analytics

The Site may use privacy-respecting analytics to understand aggregate visitor behaviour (such as which pages are popular). Where analytics or other non-essential cookies are used, they collect data in a way that does not directly identify you. You can control or block cookies through your browser settings.

5. How I Share Your Information

I do not sell, rent, or trade your personal information. I may share it only with:

• Service providers who help operate the Site (such as web hosting and email delivery providers), strictly to perform those services
• Authorities, if required to do so by law or to protect legal rights

6. Data Retention

I keep enquiry information for as long as needed to respond to you and for a reasonable period afterwards for record-keeping, then delete it. You can request earlier deletion at any time (see below).

7. How I Protect Your Data

I use reasonable technical and organisational measures — including encrypted connections (HTTPS) and access controls — to protect your information. No method of transmission over the internet is 100% secure, but I take protection seriously and continually work to improve it.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data I hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict certain processing
• Withdraw consent at any time

To exercise any of these rights, just contact me or email hello@jayabizsupport.com and I'll respond promptly.

9. Third-Party Links

The Site may link to external websites (such as social media profiles). I'm not responsible for the privacy practices of those sites, and I encourage you to read their own privacy policies.

10. Children's Privacy

The Site is intended for business owners and is not directed at children under 16. I do not knowingly collect personal information from children.

11. Changes to This Policy

I may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest version. Significant changes will be made clear on this page.

12. Contact

If you have any questions about this Privacy Policy or how your data is handled, please get in touch or email hello@jayabizsupport.com.